About these terms
These terms of service (the “Terms”) are an agreement between you and Black Zero LLC, a Montana limited liability company doing business as Black Zero Labs (“Black Zero Labs”, “we” or “us”). They cover the blackzerolabs.com website, the waitlist, early access, and the Black Zero Labs apps and services (together, the “Services”).
By using the Services, you agree to these Terms. If you use the Services for an organization, such as a school or a studio, you agree to them for that organization and confirm that you have the authority to do so. If you don't agree, please don't use the Services.
These Terms work together with our Privacy policy, Plan policies, Refund policy and Cancellation policy.
Who can use the Services
You must be at least [13] years old, and old enough to agree to these Terms where you live. If you are under the age of majority where you live, a parent or guardian must agree to these Terms for you.
Early access
The Services are in early access. Features may change, arrive later than planned or be removed, and the apps may contain errors. We will tell you about important changes, but we can't promise that any particular feature will be available, or available by a particular date.
Early-access prices are subject to change. How price changes reach you is set out in the Plan policies.
Your account
Some Services need an account. Give us accurate information, keep your sign-in details secure, and tell us at [email protected] if you think someone else has used your account. You are responsible for what happens under your account.
On a Team plan, the person who sets up the plan manages its seats and can add or remove members. Each seat is for one named person.
Plans and payment
Paid plans are billed in advance for each billing period and renew automatically until cancelled. By choosing a paid plan, you authorize us and our payment provider to charge your payment method for the plan, any seats and any applicable taxes.
What each plan includes, how billing, seats, upgrades, downgrades and taxes work, and how price changes are handled are set out in the Plan policies. Cancellations and refunds follow the Cancellation policy and the Refund policy.
Questions about billing: [email protected].
Your content
Your projects, files, footage, voices, designs and everything else you make or bring to the Services (“Your Content”) belong to you. These Terms don't give us ownership of any of it.
Your projects are stored as open folders on your own computer. Where a Service needs to handle Your Content for you, for example to share a project with your team, you give us permission to store, process and display it only as needed to provide that Service to you.
You are responsible for Your Content, and for having the rights to use any material you bring into the Services, such as music, fonts, footage and images.
The AI you connect
Lab Partner lets you connect an AI app that you choose and pay for yourself. That AI app is provided by its own company, under its own terms and privacy policy, which apply to your use of it. We don't charge AI usage fees, and we aren't responsible for the AI app itself or for what it produces.
Every change your AI makes in a project can be reviewed and undone. Check the results before you publish them: you are responsible for the work you publish.
Acceptable use
When you use the Services, you agree not to:
- break any law, or infringe anyone's rights, including copyright, trademark, privacy and publicity rights;
- make or share content that exploits or harms children, harasses or threatens people, or promotes violence;
- use the Services to deceive people, including passing off generated video or voices of real people as genuine without their consent;
- interfere with, overload or try to break the security of the Services, or access them by automated means we haven't allowed;
- copy, resell or reverse-engineer the Services, except where the law allows it;
- share an individual account or seat between several people.
We may remove content from our hosted Services, or suspend accounts, that break these rules.
Our apps and brand
The Services, including the apps, their design, the Black Zero Labs name and logos, and our templates and guides, belong to Black Zero Labs or our licensors. We give you a personal, non-exclusive, non-transferable licence to use the Services under these Terms, for as long as you are allowed to use them.
Templates, sounds and other assets that come with the Services may be used in the work you make with them, including commercial work you publish, unless the asset's own licence says otherwise.
Feedback
If you send us ideas or suggestions, we may use them to improve the Services without owing you anything for them.
Other services
The Services may link to or work with services run by other companies, such as your AI app, payment providers and public archives. Their own terms apply to them, and we are not responsible for them.
Suspension and ending
You can stop using the Services at any time. How to cancel a paid plan is set out in the Cancellation policy.
We may suspend or end your access if you seriously or repeatedly break these Terms, if we have to by law, or if we stop offering a Service. Where we reasonably can, we will tell you first and give you a chance to save Your Content. Your projects on your own computer stay yours.
Disclaimers
The Services are provided “as is” and “as available”, especially while in early access. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that the Services will be uninterrupted or error-free. Keep your own backups of important work.
Limitation of liability
To the extent the law allows, Black Zero Labs is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim about the Services is limited to the amount you paid us for the Services in the [12] months before the claim, or [US$100] if you paid nothing.
Some places don't allow these limits, so they may not all apply to you. Nothing in these Terms limits liability that can't be limited by law.
Indemnity
If someone makes a claim against us because of Your Content or because you broke these Terms, you agree to cover our reasonable costs of that claim, to the extent the law allows.
Governing law and disputes
These Terms are governed by the laws of the State of Montana, United States, without regard to its conflict-of-law rules. Disputes will be heard in the courts of [County], Montana, unless the law where you live gives you the right to bring a claim in your local courts.
Before starting a formal dispute, please email [email protected] so we can try to resolve it informally.
Nothing in these Terms takes away rights you have as a consumer under the laws where you live.
Changes to these terms
We may update these Terms as the Services grow. We will update the date at the top of this page, and for material changes we will give you at least [30] days' notice by email or in the apps before they take effect. If you keep using the Services after that, the updated Terms apply.
General
These Terms, with the policies they mention, are the whole agreement between you and us about the Services. If part of them can't be enforced, the rest still applies. If we don't enforce a part straight away, we haven't given up the right to. You may not transfer these Terms without our consent; we may transfer them as part of a reorganization, merger or sale.
Contact
Questions about these Terms: [email protected]. Help with the apps: [email protected]. Billing: [email protected]. Your information: [email protected].
Black Zero LLC, doing business as Black Zero Labs.